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Team & Workspace

Preface is built around a workspace — a shared environment where your team creates and manages demos together. All demos, leads, and settings belong to the workspace.

Roles

Every team member has one of three roles:

RoleWhat they can do
OwnerFull access — manage demos, settings, billing, and team members
EditorCreate and edit demos, upload steps, add annotations and voiceover
ViewerView demos and leads, but cannot make changes
tip

Use the Viewer role for stakeholders who need visibility into demos (e.g. leadership, clients) but shouldn't be making edits.

Inviting team members

Owners can invite new team members from Admin → Users:

  1. Click Invite user
  2. Enter their email address and select a role
  3. Click Send invite

The invitee receives an email with a link to set their password and join the workspace. Invitations expire after 7 days — if they miss it, simply send a new one.

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Managing team members

From the Users list, owners can:

  • Change a member's role — use the role selector next to their name
  • Remove a member — revoke their access immediately

Removed members lose access to the workspace instantly. Any demos they created remain in the workspace.

Your account

Click your avatar in the top-right corner and select Account to update your personal details:

  • Name — your display name within the workspace
  • Email address — used for sign-in and notifications
  • Password — change your password at any time (you'll need your current password to confirm)
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Extension tokens

Extension tokens are personal API keys that allow you to share private demo access links. They're found in Settings → Extension Tokens (accessible from the top-right account menu).

Each token represents a unique viewer identity. You can create multiple tokens — for example, one per sales rep or one per customer — to track which link was used.

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To create a token:

  1. Go to Settings → Extension Tokens
  2. Click Create token
  3. Give it a descriptive name (e.g. the name of the person it's for)
  4. Copy the generated link and share it with the intended viewer

Tokens can be revoked at any time.

Workspace settings

Owners can configure workspace-wide settings from Settings (in the top-right account menu). This includes:

  • ElevenLabs API key — for AI voiceover generation
  • SMTP settings — for sending gate notification emails from your own domain

These settings apply to the entire workspace and take priority over any server-level defaults.